Volunteer Job Descriptions

Barricade Attendant

Job Description:

To assist with the closure of streets and to ensure that no vehicle access is permitted until after the event or if police inform otherwise.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Review event map and identify exact location for barricade
  • First shift is required to set up barricades as per training provided, last shift is required to take down barricades as per training provided
  • Remain at barricade site until you are relieved by the next shift
  • Do not allow any vehicles on the street, unless stated otherwise by police
  • Sign out at Volunteer Centre at end of shift and return vest

Bartender

Job Description:

Serve alcohol and ensure compliance of liquor control regulations and the safety of patrons.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be friendly, responsible and energetic.
  • Must be 19 yrs. of age or older
  • Required to have Smart Serve Certificate.
  • Maintain a clean serving area.
  • Sign out at Volunteer Centre at end of shift

Cashier

Job Description:

Facilitate children’s activities (games, crafts and performances) by assisting and encouraging children’s participation

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be friendly, responsible and energetic.
  • Required to handle cash – must be bondable.
  • Must be 19 yrs. of age or older
  • Maintain an organized selling area.
  • Sign out at Volunteer Centre at end of shift

Family Zone

Job Description:

Facilitate children’s activities (games, crafts and performances) by assisting and encouraging children’s participation

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be friendly, responsible and energetic.
  • Must be 16 yrs. of age or older
  • Maintain a clean ‘play’ area.
  • Assist with visitor questions and safety
  • Sign out at Volunteer Centre at end of shift

Floater/Ambassadors

Job Description:

Fill in for festival volunteers during peak times, during breaks or in the event of no-shows

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be flexible and able to multi-task.
  • Perform walk-throughs of multiple areas
  • Cover heavy traffic times/provide relief for volunteers on break
  • Sign out at Volunteer Centre at end of shift

Eco Team

Job Description:
The Niagara Jazz Festival is committed to being environmentally friendly event and volunteers are required to ensure that proper waste is going into the proper containers, and recycling items are going into recycling bins.

Closed-toe shoes are also required for this position.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • At assigned sorting station, monitor site cleanliness
  • Place regular garbage and recycling in appropriate containers
  • Monitor garbage levels and ensure bins are not overflowing
  • Once containers are full, one volunteer will take the full container to the main garbage & recycling area and obtain an empty container
  • Sign out at Volunteer Centre at end of shift

Information Booth

Job Description:

To coordinate and oversee all operational aspects of the information booths, such as providing information to the general public, including performance times, restroom locations, transportation options, directions, etc…

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Welcome all attendees to the best of your ability and with a positive manner
  • Respond to all inquiries and requests
  • Provide festival programs, handouts and directions to all attendees, guests etc
  • Provide information about activities, times and locations (e.g.: washroom locations, shuttle information, entertainment schedules etc)
  • Log any comments or complaints on forms provided
  • Report any issues or concerns to your designated point of contact
  • Sign out at Volunteer Centre at end of shift

Logistics Crew

Job Description:

Set up crew: to ensure that all set up for the event is completed prior to start of event

Tear down crew: ensure that all tear down for the event is completed once the event is over.

Work with the logistics crew before, during and after the festival to set it up, maintenance during the festival and break it down afterwards. This can include set-up of tents, tables, chairs, supply bins and more. Please note that this is a very physical position and volunteers should be comfortable lifting 50lbs or more.

Responsibilities:

  • Sign in at Volunteer Centre prior to starting shift
  • Set up tables, tents, chairs, supply bins
  • Set up garbage bins and recycling bins at sorting stations
  • Ensure that regular garbage bins are put in correct locations
  • Assist with taking down all that was set up (Sunday evening shift only)
  • Sign out at Volunteer Centre at end of shift

Merchandise Sales

Job Description:

To sell CD’s, t-shirts, festival and performers merchandise

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be friendly, responsible and energetic.
  • Required to handle cash – must be bondable.
  • Maintain a neat & tidy merchandise area.
  • Sign out at Volunteer Centre at end of shift
    • Note: A background in retail/merchandise/display would be useful but not essential.

Security

Job Description:
Maintain a high visible presence to deter illegal and/or inappropriate actions.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Patrol the festival footprint.
  • Direct the general public to off street parking areas.
  • Must be friendly, courteous, and able to handle stress
  • Sign out at Volunteer Centre at end of shift

Note: Experience is an asset.

Stage Hand

Job Description:

Involved in tasks related to the entertainment running throughout the festival.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Assist with the pickup, set up, teardown of stage sound/light equipment.
  • Assist performers with set up and tear down of their equipment.
  • Move furniture, road cases and miscellaneous items on and off stage
  • Sign out at Volunteer Centre at end of shift

Registration

Job Description:

To sell beer/wine tickets to the public.

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Be friendly, responsible and energetic.
  • Required to handle cash – must be bondable.
  • Must be 19 yrs. of age or older
  • Maintain an organized selling area.
  • Sign out at Volunteer Centre at end of shift

 

VIP Services

Job Description:

Create a welcoming atmosphere VIP Lounge

Responsibilities:

  • Sign in at Volunteer Centre prior to shift starting
  • Greet guests as they come in
  • Maintain ice & drink supply
  • Serve beverages
  • Must be 19 yrs. of age or older
  • Required to have Smart Serve Certificate.
  • Maintain a clean serving area.
  • Sign out at Volunteer Centre at end of shift

Ushers

Job Description:

A variety of ushering help is required throughout the weekend.

Responsibilities:

More details coming soon…